Diamond Reels Casino Complaints
- For new players, Diamond Reels offers a generous Welcome Package if you sign up through Casino Bonus Master. You will receive a bonus of no less than 300% (up to €/$ 250,-) plus 25 free spins per day over the next three days on Bubble Bubble 2, Kung Fu Rooster and PayDirt.
- DIAMOND REELS CASINO REPLIED ON OCTOBER 29, 2019 Hi AM7957, We are deeply disappointed to hear your sentiments and are hoping that we can change your mind on this, so please give us the opportunity to help you reflect on the facts here as all efforts via our support team seemed to have failed.
The website of Diamond Reels Casino has a generic name and it is generically stocked. However, one it is still fit for its purpose and fully functional. Moreover, it does what you hope that it would, and it gets the job done without a single fuss.
Diamond Reels online casino is the best RTG online casino the internet has to offer with a wide variety of online video slots and table games. Diamond Reels Casino is a strong competitor in the gambling industry. You should make them your new favorite for your online entertainment. They are easily accessible during any time of the day, and you can rest assured the hands of a knowledgeable and well-equipped team. Thank you for reading our Diamond Reels Review.
Moreover, since the progressive jackpots currently exceed $6,000,000, you can win life-changing sums. When we add the support for Bitcoin, Diamond Reels starts to look even more impressive than our initial impressions led it to be.
Similar to the mass of online casinos, slots account for a big part of the action that happens there. However, there are also table games, progressive jackpot games, speciality games, and video poker you can enjoy.
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Editor’s Rating
Diamond Reels Casino Complaints Customer Service
Information
- Name:Diamond Reels
- Bonus:$500
- Email:[email protected]
Currencies
Support
Software and Platform
The games at Diamond Reels are designed to work in-browser without a need to download any software. However, both of the options are available to you. Moreover, it has a dedicated mobile website that is optimized to suit the needs of both iOS and Android users, no matter if you play on your tablet or smartphone. The software is courtesy of Realtime Gaming. The latest winners are revealed by a scrolling ticker in the left-hand sidebar. If we judge by the values on display, this sidebar is reserved only for the winners of progressive jackpots.
Diamond Reels Casino
As we mentioned above Diamond Reels Casino is powered by RTG, and the games at the operator are provided through both a downloadable piece of software and a web-based platform. There is even a mobile platform available for the ones who want to play on their phone or tablet.
Game Variety
The slot games at Diamond Reels Casino are divided into numerical categories according to their reels – 3, 5 or 6. There is also a separate category for progressive jackpot games. All the slots have a user rating that is displayed below between 1 and 5 diamonds. If the maximum number of reels appeal, you will have three games to choose from – Super 6, The Big Bopper, and Lucky 6.
When it comes to the 5-reel slots at Diamond Reels Casino, there is a much larger selection for you to sit through. If you are a history geek, you will have the chance to pick between competing in pseudo-South Americal games like Aztec’s Treasure and Aztec’s Millions. Bulls are also prominently featured for some reason, courtesy of Bulls&Bears and Basketbull.
There are even obligatory Egyptian-themed slot games like Cleopatra’s Gold and even fairy tales like the Enchanted Garden as well as its sequel. You can scare yourself while sailing on the Ghost Ship, watch out for Nessie in Loch Ness Loot and even crack eggs in the Hen House.
Progressive Games
Almost all of the progressive jackpots are slot games. However, Diamond Reels Casino also offers Let ‘Em Ride Poker, Carribean Stud Poker, Carribean Hold ‘Em Poker, and Caribbean Draw Poker. On the other hand, the progressive slot games include Jackpot Cleopatra’s Gold and Aztec’s Millions. There is also Spirit of the Inca, Jurassic Caper Megasaur, and Jackpot Pinatas. Because of the pooled online jackpots, the games have the chance to grant you quite the happy payday.
Join the Tables
Baccarat and Blackjack are both well-represented at Diamond Reels Casino. You can aim for a perfect 21 in European Blackjack, Blackjack Perfect Pairs, and Match Play 21. With Pontoon, 21 is once again the magic number.
If you prefer to play poker rather than blackjack and baccarat, Diamond Reels Casino has several popular games that are based on the classic Vegas card game including Tri Card Poker and Texas Hold ‘Em Bonus Poker. In the video section of the website, you will find even more varieties you can play with additional bonuses for scoring specific hands. Try out Deuces Wild, All-American Poker, and Double Bonus Poker as well as many more.
Speciality Games
Roulette fans will not find their favourite game in the same place as table games. Instead, it is grouped with the Speciality Games. Except for French and European Roulette, you can try out Bonus Bingo, Hot Dice, the popular Asian lotto game Keno, and Craps. Other games you will find while playing with Diamond Reels Casino are Sic Bo and several scratch card games including Treasure Tree. You have to match more than 3 identical symbols in order to win a prize.
If you prefer to access the site via mobile, you will find a lot of the same games, and mobile-specific conversions like Goldbeard and God of Wealth that have been optimized for smaller screens.
Bonuses and Promotions
One of the advantages of this site is that it has over one decade of experience in the industry, even though they do not specify this on their website. Diamond Reels casino promises all of its players an excellent selection of 3 and 5-reel games like we mentioned above, and new games are regularly being added to their site. It even does a fine line in creepy bats that flutter around if you visit the casino around Halloween.
If you need support, you can instantly speak with a casino representative through online chat, or alternatively, you can send them an email. However, we will discuss this in detail in one of the sections below. Now let us focus on the promotions.
Play More, Earn More
Similar to a lot of online casinos, Diamond Reels operates its personal loyalty program. Theirs sees the players extended perks like free play chances, prize giveaways and invites them to special events. There is no need to register for this program – from the second you place your initial bet, you will automatically start earning points. If you play more, you will climb the ladder faster. Every member starts at Club Tier before they advance to Silver, Gold and end at Diamond Tier.
You will make it all of the way to the top of the chain, and you will find yourself earning a lot more comp points at a rate of 2 for every single dollar you wager. You will also enjoy the service of a VIP guest host, and will even have the opportunity to enjoy exclusive trips to far-flung destinations every now and then.
Promotions All of the Time
In order to properly welcome their new customers, Diamond Reels Casino has a $500 bonus to thrust in their direction. This is divided among the first few deposits – 100% on the first one up to $150, and an identical on the second. However, on the third, the prize jumps up to $200. This wonderful incentive comes with a wagering requirement of 30 times.
Throughout the week, Diamond Reels Casino runs different promotions to keep their users coming back for more. The action starts on Monday with a 75% bonus match of up to $200. This has a wagering requirement of 45 times. On Tuesday there is a 50% match and 25 free spins.
On Wednesday there is an 88% match. The maximum value that you can claim here depends on your member status, if you are gold or silver, you will get $88, and if you are diamond, you will get $396.
Continuing to Thursday, you will get a 55% up to$160 and on Friday a 65% match for deposits between $160 and $500. And lastly, on the weekends, there are more deposit matches, whose maximum amount depends on your membership level.
Payment Options
The Diamond Reels casino offers its players many ways to deposit funds, with offered secure payment methods. You should sign up, make a deposit and claim your bonus. The default currency is US dollars. However, you can make a deposit through a range of different currencies.
MasterCard and Visa are also supported. Moreover, there is Paysafecard, Skrill, Neteller, Bitcoin, Neosurf, Sofort, bank transfer, and CarteBleue. If you use these methods to deposit, you will receive your funds instantaneously.
And when it comes to withdrawing, your options are Neteller, Bitcoin, wire transfer, and Skrill. Funds will take between 2 and 24 hours to be cleared, except for wire transfer which might take up to 15 days.
Contact Information
You can reach Diamond Reels casino through email, by using their online form, on this phone number – 0-800-404-320-924, or by speaking to one of their representatives via live chat, which is also located on their website.
Casino Information and Contacts
Website | diamondreels.eu |
Phone | 0-800-404-320-924 |
Live chat | + |
Availability | 24/7/365 |
Company | Two Web Entertainment |
Address | Road Town Tortola BVI. |
Customer Support and Security
Diamond Reels has a page that is specifically dedicated to responsible gaming, in which they provide tips on how to identify a problem and prevent such behaviour and give players the power to self-exclude themselves or set limits on their deposits if it is needed.
Moreover, customer support at the slots casino website is provided through live chat, phone, and email like we mentioned about. The customer service representatives are ready to help you through the bigger part of the day. The staff is always knowledgeable and friendly when it comes to promotion questions and usually answer within 5 minutes.
The security is handled by a 128-bit SSL encryption technology that scrambles the financial and personal data that belongs to you. This is excellent, as it keeps the thieves from stealing your information and making you an identity theft victim.
Conclusion About Diamond Reels Casino
Diamond Reels Casino is a strong competitor in the gambling industry. You should make them your new favorite for your online entertainment. They are easily accessible during any time of the day, and you can rest assured the hands of a knowledgeable and well-equipped team. Thank you for reading our Diamond Reels Review.
Diamond Reels Casino
- $500 Bonus
- Play Now
With loads of interesting features and excellent graphics, Diamond Fiesta is a release from RTG which will show off the Day of the Dead celebrations like no other slot game has done before. Set in a Mexican town in time of a festival, prepare for lit up streets with decorations everywhere. A skeleton mariachi band is in charge of the musical support, whilst lovely ladies strut around with fans covering their long eyelashes.
The symbols on the reels are partly theme-related and the playing card icons stand for low values, from 9 to Ace. Higher payouts belong to symbols such as a red hot chilli pepper, a pair of maracas, a bottle of tequila, a mysterious lady with a fan and a skeleton guitar player.
Señor skeleton is the Wild and it appears on all reels except the first. The Wild can replace any icon, but not the Scatter Skull and Diamond. The Scatters will issue payouts in any position, whereas regular symbols must line up from the leftmost symbols to the right to form a winning combination. There are 50 fixed paying lines in the game.
Trigger the Expanding Reels Feature when 6 or more Diamond symbols land. Hit the corner positions to expand the reel grid, up to 8 reels wide and 4 rows high!
You can also trigger the Free Games Feature with 3 or more scattered Skulls, during which additional Wilds and Diamonds are added to the reels.
So, get ready to join in the fiesta fun and let the party get started!
The Diamond Fiesta will be available on Download, Instant Play and Mobile from 22 April 2020.
Simply deposit 100 or more between 11 March – 21 April 2020 and we will reward you with 50 Free Spins on launch Day – 22 April 2020.